![]() ![]() To resolve this problem, you must delete the corrupted data and clear the cache and data for the HBO Max app. Solution #5 Clear cache and clear app dataĬorrupted data and cache files on your smart TV or streaming devices, as well as your web browser, may also be to blame for the HBO Max black screen issue. Step 5: Wait for the HBO max app to finish updating. Step 2: Type HBO max on the search bar field. Step 1: Access your streaming device’s App Store. You can update HBO max on the app store of your device. You need to make sure that the HBO max app is on the latest version on your smart TV, mobile device or android device, Fire TV, Roku TV, Roku device, and other streaming devices as this update will have several improvements as well as bug fixes that could fix HBO max black screen issue. The next thing to do is to update HBO max app to the latest version. Step 3: Connect the power cord and HDMI connection to the TV and turn it on. Step 2: Hold down the power button on the TV’s side for 3-5 seconds. Step 1: Remove the power cord cable and HDMI connection from the back of the television or from the power outlet, whichever is more convenient. To fix this, you will need to power cycle your Smart TV or streaming device that you use. It’s possible that the HBO max black screen issue is cause by the streaming device or smart TV that has crashed. ![]() ![]() You will be able to stream HBO max once they resolved the issue with the server. If the HBO max app isn’t working right now due to an outage, please wait until HBO max team fix the problem on their end. You can check if the server outage is the issue by going to DownDetector. When there is an outage with the server, you will usually get a black screen or blank screen. The HBO max black screen issue can be caused if there are HBO max servers outage. If you have a dual-band router, attach the streaming device to the 5Ghz band rather than the 2.4GHz band. This will give the device a considerably stronger Wi-Fi signal. Bring the HBO Max streaming device closer to the router. This will provide HBO Max with as much bandwidth as possible. If other people are using the same network, request that they temporarily stop using it. Step 3: Wait for the lights to come on again. Step 2: Reconnect your modem and router to the power supply after a minute and turn on the devices. Step 1: Unplug the power cords from the power socket on your Modem and Router. You can also check if the issue is with your network devices and it might need a reboot. your speed results should match with your internet plan on your internet service provider. A download speed of 50 Mbps or more is recommended by HBO Max for the best 4K streaming experience. Find out how fast is your download and upload speed.Ī download speed of 5 Mbps is required in streaming video for HBO max. Step 4: Wait for the results of the test to be completed. Pressing Go button will start the speed test. Speed test site is one of the most popular web tools to check your connection speed. Step 2: Type to have your internet speed check. Choose any preferred internet browser you want. Step 1: Open your browser on your computer or smart TV. You must ensure that your internet connection is stable so that HBO Max can load properly and that you can determine whether the black screen issue is related to your internet issues. The first thing you should check is your internet speed. Solution #1 Check your internet connection Here’s the solution for the HBO max black screen issue or blank screen issue. This can be a frustrating experience especially if you want to watch something important and you experience this issue on your smart tv, android tv, android phones, and other streaming devices. Unfortunatly says "No Subtitles available" although that ist not true.When using HBO max, one of the issues you might experience is a black screen or blank screen issue. I downloaded the "Custom Version" and followed Step 1 to 5 as instructed. Hey Ronald Da Silva, thanks for the effort. I also made a custom build of Subtitle Edit, in order for the italics to be kept after the conversion. I suggest to use the custom one, as in the vanilla version, most lines get incorrect timecodes when merged. I uploaded two versions, the OG one that was posted earlier on and a custom one by me. It could be great if there's a way to use it for other services, as it's very easy to use. You could use this script for downloading the subtitles from HBO Max, this script is not mine, for using the script read the file how.to.use.txt. ![]()
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